Refund Policy

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Refund Policy


Thanks for shopping at Josef Marc® Website – If you are not entirely satisfied with your purchase, we're here to help.


You have 3 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.Your item needs to have the receipt or proof of purchase.


Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your Debit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies. If you have paid twice for one transaction, the one transaction amount will be refunded via the same source within 07-10 working days.

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